eagle 1 logo
eagle 1 logo

Take your business to 
greater heights.

Acquiring and retaining clients and customers is more competitive than ever. EagleONE is a technology-enabled company specializing in three service lines: Customer Experience, Lead Generation, and Digital Marketing. Using our twelve core solutions, we partner with companies to help them exceed customer expectations, expand market share, and enhance digital reach.We are a Military-Family-Owned business co-founded by women and men working to empower our people and clients.

Our Services

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Customer Experience Solutions

Make the customer experience at your business the very best it can be. Our inbound and outbound support services include phone, chat, and email solutions that bridge the gap between you and prospective customers. We also conduct market research and offer BPO support.

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Lead Generation

Success requires strategic marketing, beginning with the end in mind. We develop business development plans that include a business development plan that includes lead generation, list/search generation, email/text marketing, LinkedIn marketing, and outbound appointment setting — depending on what’s best suited for your business.

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Digital Marketing

Rank higher on search engine results pages and be more visible on social media. By doing so, you establish brand familiarity and move closer toward customer loyalty. Let our digital marketing solutions do the work: SEO, SEM, social media management, and loyalty platform solutions.

 

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The Approach
EagleONE deploys a build-to-suit approach to solve client needs. We begin with the client’s goal, focus on their customer and prospect populations, and custom build the solutions, choosing only the core competencies that will yield the best ROI. This compilation of competencies promotes a quantifiable, client-centric approach to maximize the marketing investment. We focus on the right tools for the right reasons at the right time.
EagleONE’s Executive Advisor Ryan Redmond now provides consulting services to the greater Richmond business community. Ryan utilizes a four-point intervention focus when collaborating with local enterprises to serve for their success: Understanding their goals; Identifying the target customer market; Pinpointing current and potential obstacles; and Developing and Implementing EagleONE strategized solutions.

Combining his nearly ten years of professional experience in the insurance and financial sectors with his passion for building and maintaining trusted relationships with executives and business leaders is what led Ryan to be invited to join the EagleONE team. When asked what was his specific focus for growing Richmond area operations, Ryan stated, “My time in the financial and insurance fields have led me to identify that marketing potential, internal barriers, and staffing challenges were unfortunately problems that too many business owners are facing. I’m a firm believer that these obstacles can be overcome with the expert guidance that the executives at EagleONE and I can provide.”

Collaborating with Ryan on your business’ success is a must if you have been asking yourself the following questions:
1. Could your customer experience team be doing more for the growth of your business?
2. Do you need to find a better way to generate leads and get your products or services in front of your clients?
3. Are you getting the ROI that you are expecting from your marketing?

Outside of his service as an EagleONE Executive Advisor, Ryan enjoys spending time with his wife Michele and their three young children. At other times you might find him at the YMCA playing early morning basketball, catching NY Giants games, out eating at one of Richmond’s local spots, or finding new ways to invest in his local community.
Positive Feedback From Our Clients
Charlie Smith
“EagleONE has exceeded our expectations. The custom program that they developed in partnership with Expense Reduction Analysts has bred tremendous success for our new franchisees by generating real leads and appointments that help our people be successful. As you can imagine, the impact of this program on franchise candidates has been awe-inspiring as they can clearly see how they are going to get clients…and it has translated into a 20% increase in franchise recruiting that we directly attribute to EagleONE.”


Charlie Smith, Chief Executive Officer, Expense Reduction Analysts
Joanne Linden
“I’ve taken AdminUniverse which is my full-time business for the last two years, to its next stage of growth which is fulltime business for me for the past 2 years. I feel privileged to work with EagleONE and their terrific account team in helping us with social media outreach and telemarketing services for the past 6 months, taking our LinkedIn networking base from 2780 connections to over 6600 “meaningful” connections in just 4 months. In addition, through their program I have been able to personally speak with over 100 network followers, generating both new business and possible future business for both AdminUniverse.com and my sister company ACE-EA.com.”
Joanne Linden – CPS, CEAP, CWCA – Author, Master Trainer and President
Aaron Bakken
“Our trampoline park tried two different call center solutions prior to starting with EagleONE – one off shore and one domestic. The results were not good and created more work for my team than time saved not answering the phones. Answering guests’ calls immediately and accurately can make or break our daily business volume. Eagle One has simply been seamless. Their team is amazingly responsive, very professional, and has freed up my entire staff from answering phones 50 – 60 times/day so they can focus on the guests already here. Our guest experience scores are way up, our staff is happier and I know our sales will benefit long term from their services.”

      Aaron Bakken, Rockin’ Jump, Franchise Owner

Get in touch with us

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