eagle 1 logo


November 2, 2022
Shaping a High-Performance Team

There's something not quite right at work, you're in early, leave late and a full lunch break is a distant...

Read More
November 1, 2022
Resisting Change

Changes are often met with resistance, whether it's implementing a new project management platform or reorganizing the company. The problem...

Read More
October 26, 2022
The Total Experience Strategy and Why it’s Important.

Total Experience seeks to combine customer experience and employee experience into a single streamlined experience across every business segment, function,...

Read More
October 19, 2022
Language Translation will Boost Customer Service

To provide an excellent customer experience, businesses need to employ a variety of strategies, and offering translation services to their...

Read More
October 17, 2022
Recasting the Customer Experience using Technology

Augmented Reality can be used to give customers a unique experience. For example, Ikea uses AR to allow customers to...

Read More
October 14, 2022
All Aboard! Long Term customer Retention

Attracting and retaining new customers is critical to business success, yet many customers get discouraged during their initial attempt to...

Read More
October 4, 2022
Building Brand Trust

Brand trust is customers’ confidence in a business to consistently deliver on its promises. It is the reputation earned when...

Read More
September 27, 2022
The Importance of Speed with Customer Service

Technology has created a frenzy, putting information and people at our fingertips, and doing so at speeds that continue to...

Read More
September 20, 2022
The English Idiom

English idioms are used to express certain ideas or opinions and understanding them is important for learning the English language....

Read More
September 8, 2022
Maintaining Your Customer Journey Map

A customer touchpoint is any interaction a customer has with a business, from first learnings to repeat sales. There are...

Read More
1 2 3 4 5 6
©2022 Eagle One Group. All rights reserved.
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram